By Peng Junjun

In the past few days, Nantong Entry-Exit Border Inspection Station has promoted the function of 12367 service platform to Chinese and foreign tourists.

National Immigration Administration 12367 service platform is an integrated service platform which deals with business consultations, opinions and suggestions, clue reports and other requests in the field of immigration management. It provides ‘7×24 hours’ manual customer service in multiple languages including Chinese, English, Russian, Japanese and Korean.

‘In the past, I used to search online to enquire on exit and entry issues. Now I get to know the 12367 service platform. One call can solve the problem. It is very convenient.’ Ms. Chen, who was going to Osaka, Japan, opened her WeChat, searched ‘Immigration Administration 12367’, followed the mini program of the platform, and praised.